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Customer service and consumer protection

Customer service

It’s vital that you as a customer always receive the help you need. Our Customer Centre provides personal, professional and speedy help with any questions or problems you might have concerning Mälarenergi. You can send a message or call us on 021 39 50 50. 

Consumer protection

Your rights are governed by the Swedish general contractual conditions and by various different laws. They exist to help you as an individual consumer if for any reason you feel that you have been treated unfairly or wrongly.

Read more about customer service and consumer protection

Relaterat innehåll

How to get electricity in your home
If you have received a welcome letter from Mälarenergi
About Your Bill
My Pages (Mitt Mälarenergi)
Contact us
Kontakt
  • Kundcenter privat: 021 - 39 50 50
  • Kundcenter företag: 021 - 39 52 00
  • Kundcenter Stockholmsområdet: 08 - 448 25 80
  • Felanmälan dygnet runt: 021 - 18 19 00
  • Box 14, 721 03 Västerås
Genvägar

Mälarenergi levererar grundläggande funktioner som energi-, vatten- och bredbandslösningar för ett levande samhälle och blomstrande näringsliv.

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Customer service and consumer protection | Mälarenergi